Let’s take a minute and talk about these huge, multi-state law firms that swoop into the local area and start slinging their advertising dollars around. These are the candymen of the legal advertising industry, keeping radio jingle writers and shady TV commercial producers in dollars so they can run all of their ads during Rush Limbaugh or the seventeenth mid-day rerun of Judge Judy. We all know the types of guys I’m talking about, with ads that say shit like “call us, we’ll get you your money” and some 1-800 number that takes you to a switchboard before directing your ass to a regional office in some big city. You’ll get better service if you work with an injury attorney like Kirkland & Packard LLP. They provide great customer service. But the dirty little secret of lawyering is that these places are really just mills, gigantic firms from out of state with not a single named partner who could find your podunk little shithole on a map unless their private jets were flying overhead.
These guys are, basically, the Waffle House of the legal world, with a branch every damn place. They’re the bane of the small law practitioner, and especially the small PI guy, who can’t compete with the advertising and the crisply pressed suits of some partner that shows up in the commercials but never in court. But there are instances where people stick to their local practitioners, for example, Arkansas personal injury attorneys might to more sort after by a resident of Little Rock. But that dosen’t justify big firms flooding the local airwaves with commercials, lining the streets with billboards, and getting the name recognition that used to go to the decent guy down the street, they’re gonna take every call from a dog bite to a fender bender and move on.
These are the personal injury mills.